Privacy Policy

Last Updated: February 1, 2025

1. Business Information

Business Name: Nectere Representative: Takahiro Yoda Address: Magasin Sangenjaya 2 3F-3, 4-18-15 Taishido, Setagaya-ku, Tokyo 154-0004, Japan Nectere (hereinafter "the Business") complies with the Act on the Protection of Personal Information and related laws and regulations, and exercises the utmost care in protecting customers' personal information. This Privacy Policy defines the handling of personal information on the website and services (hereinafter "the Services") provided by the Business.

2. Personal Information We Collect

The Business may collect the following personal information: [Contact Form] ・Name ・Email address ・Phone number (optional) ・Company/Organization name (optional) ・Inquiry content [During Service Use] ・Nobilva (learning support service): Name, grade, school name, contact information, learning history, academic performance, etc. ・Teach It (educational app): Usage history, learning data, etc. [Automatically Collected Information] ・IP address ・Browser type and version ・Access date and time ・Pages viewed ・Cookie information

3. Purpose of Use

Collected personal information will be used for the following purposes: ・Responding to inquiries ・Providing, operating, and maintaining services ・Improving service quality and developing new services ・Contacting customers and providing information ・Analyzing usage status and creating statistical data ・Preventing fraudulent activities and maintaining security ・Complying with legal requirements If the purpose of use is changed, we will notify or publicize the changed purpose.

4. Management of Personal Information

The Business appropriately manages personal information and implements the following measures: ・Prevention of unauthorized access, loss, destruction, alteration, leakage, etc. ・Use of SSL/TLS encrypted communication ・Access restrictions and authority management ・Implementation of security software ・Appropriate supervision of employees Personal information will be retained only for the period necessary to achieve the purpose of use, and will be promptly deleted or disposed of when no longer needed.

5. Disclosure to Third Parties

The Business will not provide personal information to third parties without customer consent, except in the following cases: ・When required by law ・When necessary to protect life, body, or property ・When particularly necessary for public health improvement or child development ・When cooperation with national agencies is required ・When customer consent is obtained [Use of Third-Party Services] To improve services, we may use the following third-party services: ・Google Analytics (access analysis) ・Other external services necessary for service provision These services are subject to their respective privacy policies.

6. Cookies and Access Analysis

The Services use cookies to improve user experience and enhance services. Cookies are small text files that websites store in your browser. Cookies allow us to analyze site usage and provide better services. You can disable cookies in your browser settings, but some features may not function properly.

7. Your Rights

You have the following rights regarding your personal information: ・Right to request disclosure of personal information ・Right to request correction of personal information ・Right to request suspension of use of personal information ・Right to request deletion of personal information To exercise these rights, please contact us through the contact form. After identity verification, we will respond within a reasonable period.

8. Changes to Privacy Policy

The Business may change this Privacy Policy in accordance with legal changes or service content changes. The revised Privacy Policy will take effect from the time it is posted on this site. In case of significant changes, we will provide prominent notification on the site.

9. Contact

For questions about handling of personal information, disclosure requests, etc., please contact us: Nectere (Takahiro Yoda) Contact Form: https://nectere.jp/en/contact Personal Information Protection Manager: Takahiro Yoda